OTHER INQUIRIES
  1. Corporate Office, Dallas. For corporate matters only. 214.486.2000. (Mon-Fri., 8 a.m.-5 p.m. Central Time)
  2. Consumption and Usage. For consumption or usage inquiries, contact Oncor Service Request. 888.313.6862.
  3. Media Inquiries. For media outlets and journalists. 877.426.1616.

Correspondingly, how do I talk to a live person at Oncor?

OTHER INQUIRIES

  1. Corporate Office, Dallas. For corporate matters only. 214.486.2000. (Mon-Fri., 8 a.m.-5 p.m. Central Time)
  2. Consumption and Usage. For consumption or usage inquiries, contact Oncor Service Request. 888.313.6862.
  3. Media Inquiries. For media outlets and journalists. 877.426.1616.

Furthermore, how do I file a complaint with Oncor? Call their corporate office phone number at 1-214-486-2000 to address any customer service concerns, claims, or file a formal complaint.

Furthermore, what's the phone number to Oncor?

888-313-4747

How do I report a tree on power lines Oncor?

Dunn said anyone with a concern about trees near power lines can call Oncor at 1-888-313-6862 to schedule an inspection.

Related Question Answers

How do I find my Esid number?

Your ESID Number, or Electric Service Identifier, is a number that is unique to your property address. Pronounced “Easy I.D.†it's also known as an ESIID, ESI ID or ESI-ID. You can't find your Texas meter number or ESID on your actual physical meter. But you can find it using our free ERCOT ESID Lookup Tool.

How do I report a power outage in my area?

What to Do When You Experience a Power Outage
  1. Report an outage online.
  2. Call 888-LIGHTSS (888-544-4877)
  3. Report your outage via text message; get started by texting REG to 544487.
  4. View/report power outages on our 24/7 Power Center maps.

What is an ESI ID?

An ESI ID number, sometimes also referred to as an ESID, is an “Electric Service Identifier.†This 17- or 22-digit number found on your electric bill is a unique number, which is assigned to every meter connected to a home or business in the Lone Star State.

How do I trim a tree Oncor?

An Oncor Customer can call the number on their electric bill, explain the situation and ask for a “Make Ready†trim. The customer will need to provide a good daytime contact phone number and a description of the tree, whether it's dead or alive, its location, etc.

What does assessing condition mean?

A. At the start of a storm or outage, ETRs are often listed as “assessing conditions.†This is because the damage to our infrastructure must be investigated, evaluated and reported prior to any restoration taking place.

How much does Oncor charge per kWh?

How much does Oncor charge per kWh? Oncor Electric Delivery has a fixed price of 9.94¢ per kWh. There is also an estimated 3.46¢ per kWh in Oncor TDU charges. This will bring the total price to 13.4¢ kWh.

How long is food good in fridge without power?

about 4 hours

Why did my power go out?

Generally, the power goes out for two reasons; a circuit breaker or fuse is tripped in your home, or the power lines themselves are affected. If the power has gone out just in your house, or some items are working but some aren't, it's a sign that the cause is somewhere in your electrical system.

Why is the electricity off?

Power outages can happen because of failures at any point in that process: distribution failures, transmission failures, or insufficient electricity generation can all lead to power outages. A power outage can be caused by a failure at any step in the process of delivering electricity.

What does Oncor stand for?

Rating. ONCOR. Oklahoma Network of Community Options and Resources. Community.

What is Oncor Electric Delivery charges?

Oncor Delivery Charge Breakdown

Charge/Fee Name Rate per kWh Description
Total Usage Rate per KWh Charge: $0.035585 per kwh
Total Oncor kWh charges @ 1,000 kWh of usage $35.27
Total Billed Oncor Delivery Charges w/monthly customer charge $38.69

How do I file a claim against ercot?

The PUCT can be reached by calling the Consumer Complaint Hotline at 1-888-782-8477, by submitting an online complaint form, or by emailing .

What is power to choose?

Texas' Power to Choose is the official electric choice website run and owned by the Public Utility Commission of Texas. It provides consumers living in energy deregulated areas of the state with information and tools to stay on top of energy choice options within the state.

Where can I report energy company?

If you have a complaint about your electricity retailer or electricity distributor, you can contact the Energy Ombudsman in your state or territory: ACT: ACT Civil and Administrative Tribunal, (02) 6207 7740. NSW: Energy and Water Ombudsman NSW, 1800 246 545.

Why does Texas have a separate electric grid?

In the 1930s, Texas energy companies opted for a power grid that didn't cross state lines to prevent federal regulators from interfering in electrical sales.

Who is responsible for cutting trees near power lines?

Any tree on public land is the responsibility of the local power company or council. Only licensed tree services in NSW are allowed to trim trees near power lines. If you have a tree that needs trimming, use this FREE service to get 3 x quotes from local experts.

How do you cut a tree down from power lines?

Use a chainsaw to sever the tree at its base. Use a 4-ton come-a-long to lean the tree away from the power lines as you're sawing. Make sure none of the branches come into contact with the power lines as the tree is falling.

How do I report low hanging wires?

Any time you have a safety concern about sagging or downed lines, it is best to contact the utility company or call 9-1-1. When calling or writing the utility company who is responsible for the low hanging power lines, make notes of every phone contact, and keep copies of all written communications.